Privacy Policy

General: El Barrio’s Car Service and El Barrio’s Car Service App is committed to protecting your privacy.  This Privacy Policy will explain to you our policies for collecting, using, and disclosing personally identifiable information that you provide to us. By submitting your personally identifiable information to us you agree to the terms of this Privacy Policy.

Why We Collect/How We May Use Personally identifiable Information: We collect personally identifiable information in order to, among other things, (a) set up and provide services to our customers, (b) process customer payments, (c) improve our services, and (d) communicate with our customers. Customers may opt out of providing information covered by this Privacy Policy by declining to be customers. Providing this information is required to become a customer.

Sources of Personally identifiable Information: We receive and collect personally identifiable information from a variety of sources as we interact with our customers and with the public.  These sources include:

What Information We May Collect: Due to the nature of our business, we collect a wide variety of personally identifiable information, including:

Information We May Disclose To Third Parties: El Barrio’s Car Service does not sell or rent any personally identifiable information we collect to third parties.  However, we may disclose or transmit personally identifiable information to third parties for specific purposes and situations, including:

Payment Information: We only collect payment from customers who have agreed to our terms of service. This information is protected using industry standard methods. We do not collect financial information from non-customers through or generally through our public website. When you provide us with payment information it is collected on our payment page. Payment information you provide to us is stored on our servers and debited as set out in our terms of service. When we are contacted by an individual who is authorized to make changes to your account, we will remove, delete or add payment methods. When we collect payment information from you, it is SSL encrypted from end-to-end. Credit card information that is stored by us is encrypted on our servers. Credit card charges are executed through a merchant processing gateway, and all transactions are encrypted during execution.

External Links: We have no control over the privacy policies of web sites whose links appear on our site(s). Please review the privacy policies of those linked sites for an understanding of how they use information they collect from you.

E-Mail Opt-Out: You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails.

Cookies.  Cookies are small data files that are placed automatically on a customer’s computer by our computers.  These data files are read by our computer to determine whether you have visited our site before, how often, the length of time and which pages you view.  We use cookies to keep customers logged into our service, to collect transactional information about where our customers go during their use of our services and how they behave as well as to set language preferences. Cookies are not used in conjunction with personally identifiable information, and, other than as necessary to keep a customer logged into the services, do not identify an individual. Information collected using cookies is not sold by us, or used outside the services, other than as necessary to provide the services to customers.

Minors: The El Barrio’s Car Service website is not designed to be used by minors under 17 years old. It is not our intent to gather personally identifiable information about anyone below the age of 17.

Appropriate Procedures: We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the information we collect from you.  However, we cannot guarantee that personally identifiable information we collect will never be disclosed in a manner inconsistent with this Privacy Policy.

Questions: If you have any questions or concerns about this Privacy Policy, please contact us at

Deletion and Preservation of Information. Information covered by this Privacy Policy may be deleted upon a customer’s request. We may keep information covered by this Privacy Policy for a period of six months from the date of a customer’s termination of their relationship with us, or as required by law. Also, you may request that we update or correct your personally identifiable information by contacting us at 212-722-5555 (U.S.) or 212-722-5588 (Worldwide) or by writing us at:

El Barrio's Car Service

218 E. 116 Street

New York, NY 10029

Updates: We may periodically update this Privacy Policy without notice to you. If we modify this Privacy Policy, we will provide notice to customers via email and display a banner on for thirty days following a change. Please refer to this Privacy Policy regularly to remain updated about our current privacy policies. Your continued use of our services after we post an updated Privacy Policy serves as your acceptance of that updated policy.